1. Acceptance of Terms
By accessing our website or booking a cycling experience with Across Ceylon, you agree to abide by these Terms of Service together with any supplemental guidelines we may share during the planning process.
2. Reservations & Payments
A deposit or full payment is required to secure your reservation. Payment milestones, currency, and accepted methods are outlined in your proposal. Late payments may result in itinerary adjustments or cancellation.
3. Cancellations & Refunds
Notice of cancellation must be provided in writing. Refund eligibility is determined by the notice period and third-party supplier terms. Travel insurance is strongly recommended to safeguard against unexpected changes.
4. Traveller Responsibilities
Guests are responsible for ensuring adequate fitness, valid travel documentation, and adherence to local regulations. You agree to follow safety briefings from our guides and support crew at all times.
5. Health & Safety
Across Ceylon reserves the right to adapt routes or daily distances when weather, road conditions, or guest wellbeing make adjustments prudent. Please inform us of medical considerations before travel.
6. Intellectual Property
All copy, imagery, route designs, and branding on this website remain the property of Across Ceylon. You may not reproduce or repurpose content without written consent.
7. Limitation of Liability
Across Ceylon and its partners are not liable for losses arising from natural events, government actions, airline delays, or personal negligence. Our obligation is limited to the services confirmed in your itinerary.
8. Updates to these Terms
We may revise these Terms periodically. Continued use of our services after updates signifies acceptance of the modified provisions.