1. Information We Collect
We gather details that you share directly with us when you enquire, confirm a tour, subscribe to updates, or participate in surveys and promotions.
- Booking and enquiry information
- Newsletter subscriptions and preferences
- Messages sent via forms or email
- Survey responses and promotional participation
2. How We Use Information
Your details allow us to craft journeys, communicate updates, and keep our digital experience running smoothly.
- Creating personalised itineraries and handling reservations
- Providing support and responding to queries
- Improving our services based on rider feedback
- Fulfilling legal and compliance obligations
3. Sharing & Disclosure
Across Ceylon never sells personal information. We may share limited data with trusted partners (such as accommodation providers or logistics teams) solely to deliver the services you have requested. Legal requirements may also compel disclosure.
4. Data Security
We employ administrative, technical, and physical safeguards to protect your information from unauthorised access, alteration, or loss. Access to personal data is restricted to staff and partners who need it to deliver your experience.
5. Your Privacy Rights
You can request copies of the information we hold, ask for corrections, unsubscribe from marketing, or request deletion where applicable. We will respond in line with the relevant data protection regulations.
Contact us
If you have questions about this policy or wish to exercise your privacy rights, reach out to us.